Privacy Statement & Data Protection (AVG).

1. Processing of personal data.

Triggerize B.V. processes personal data of customers, leads and visitors in accordance with the General Data Protection Regulation (AVG)..

2. Purposes

We process personal data for:

• execution of agreements and services

• communication and customer service

• billing, administration and compliance with legal obligations

• Analysis and improvement of our website and marketing automations

3. Principles

We process personal data on the basis of:

• performance of a contract

• legal obligation

• legitimate interest (such as security or administration)

• consent (with cookies or subscription to newsletters)

4. Sharing with third parties

Data is only shared with parties that contribute to our services (such as hosting, CRM systems, email providers, accounting).
With these parties are processor agreements concluded to protect your data.

5. Retention periods

• Administrative data: 7 years (tax retention obligation)

• Other customer data: maximum 2 years after last contact, unless previously removed upon request

6. Rights of data subjects

You are entitled to:

• inspection, correction or deletion of your data

• restriction or objection to processing

• transferability of your data

• withdrawal of consent (e.g. newsletter or cookies)

Requests can be submitted via [email protected].

7. Security

Triggerize takes appropriate technical and organizational measures to protect personal data from loss, misuse or unauthorized access.

8. Cookies

We use cookies and similar techniques. Non-essential cookies (such as marketing or analytics cookies) are only set after your consent via the cookie banner. See our Cookie Policy for more information.

9. Complaints

For questions or complaints about data processing, please contact us at [email protected].