Terms and Conditions

Last updated: November 4, 2025

1. Definitions

Contractor: Triggerize, located at Torenstraat 5, 1981 BC Velsen-Zuid, registered with the Chamber of Commerce under number 60743751.
Client: Any natural or legal person who enters into an agreement with Triggerize or uses its services.
Agreement: Any agreement between Triggerize and Client concerning the provision of services or products.
Services: All work, advice, automations, campaigns, training and other services provided by Triggerize.

2. Applicability

2.1 These terms and conditions apply to all offers, agreements and deliveries of Triggerize, unless otherwise agreed in writing.
2.2 By entering into an agreement or using the services, Client agrees to these terms and conditions.
2.3 Deviations will be valid only if confirmed in writing by Triggerize.

3. Tenders and agreements

3.1 Quotes from Triggerize are without obligation unless otherwise stated.
3.2 An agreement is established as soon as an order is confirmed in writing or electronically, or as soon as Triggerize has commenced performance.
3.3 Price changes due to external factors or changes in scope are permitted, if communicated in writing in advance.

4. Implementation of services

4.1 Triggerize performs assignments to the best of its knowledge and ability, with no guarantee of specific results.
4.2 Client shall timely provide all necessary information and access to systems required for proper performance.
4.3 Delay or damage caused by failure to provide accurate or complete information shall be borne by the Client.

5. Prices and payment

5.1 All prices are exclusive of VAT and any other taxes.
5.2 Payment shall be made within 30 days of invoice date, unless otherwise agreed in writing.
5.3 If payment is not made on time, the Client will be in default by operation of law and Triggerize may charge statutory interest and collection costs.

6. Intellectual property

6.1 All rights to materials, automations, designs, content and documentation developed by Triggerize will remain the property of Triggerize.
6.2 Client acquires a non-exclusive, non-transferable right of use, unless otherwise agreed in writing.
6.3 The Client is not permitted to copy, sell, publish or redeliver material without permission.

7. Liability

7.1 Triggerize is only liable for damages that are the direct result of willful intent or gross negligence.
7.2 Any liability is limited to the invoice amount of the order in question or the amount paid out by insurance.
7.3 Triggerize is not liable for indirect damages, consequential damages, loss of profits or loss of data.

8. Termination

8.1 Client may terminate an agreement in writing, with compensation for work already performed and costs incurred.
8.2 Triggerize may terminate the agreement in the event of default by the Client or in the event of circumstances justifying such termination (e.g. non-payment).

9. Force Majeure

In cases of force majeure (such as breakdowns, legal restrictions, pandemics, natural disasters or supplier failures), Triggerize may temporarily suspend obligations or terminate the agreement without liability for damages.

10. Secrecy

Both parties undertake to keep confidential information confidential. This obligation remains in effect even after termination.

11. Applicable law

11.1 These terms and conditions are exclusively Dutch law applicable.
11.2 Disputes shall preferably be resolved by mutual agreement; failing which the competent court in the district of North Holland exclusive jurisdiction.